Each identity stores separate sets of e-mail, address books, tasks, calendars, account settings, and more. If you are using Outlook in more than one capacity, such as at home and at work, Outlook may be configured to have multiple identities. If the problem is not resolved, go to the next step.
Start Outlook and see whether the problem is resolved. When the operation is completed, you will receive the message “Your database was rebuilt successfully.” The Rebuilding Main Identify window will open and show the progress.In the Database Utility window, select the database that you want to maintain, and then click Rebuild.Open the Office folder, and then double-click Microsoft Database Utility.app. Note You can also browse to the Database Utility by opening the Application folder and then opening the Microsoft Office 2011 folder.
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For example, if the identity is 1 gigabyte (GB), there should be at least 3 GB of free space available on the hard disk (not including the space that is needed for virtual memory). Step 2: Determine the amount of space available on the hard diskīefore you perform any database maintenance, make sure that you have at least three times as much hard disk space available as the current size of your Outlook identity. When you are finished, click the red close button in the upper-left corner to close the window. Click Force Quit to quit the application. Select the application in the Force Quit Application window, and then select Force Quit. If you cannot quit an application or do not know how, hold down the Command and Option keys, and then press Esc on your keyboard. To quit an application, click the menu on the toolbar (top), and then select Quit. You must quit all applications before you continue with the following steps.
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How to rebuild your identity database Step 1: Quit all applications
Your identity is located in the Microsoft User Folder data. The identity contains a set of email messages, contacts, tasks, calendars, accounts settings, and more. Are you haveing issues and or problems with your mail, folders, or updates? Check below, this might just be your answer!